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Knowledge management

We help organizations capture what they learn and put evidence in the hands of the people who make decisions.

What this includes

What we offer

  • Learning agendas
    Learning questions that link evidence to the decisions your organization must make.
  • Lessons learned and knowledge capture
    After-action reviews, knowledge-capture workshops and lessons-learned reports.
  • Knowledge products
    Case studies, evidence briefs, policy notes and synthesis reports.
  • Dashboards and data visualization
    Clear visuals that turn data into answers for managers and partners.
  • Knowledge repositories
    Simple systems to store, find and reuse documents and data.
  • Learning events
    Workshops, webinars and communities of practice.
From evidence to decisionIllustrative flow
Capture
Data, reports and the experience of teams and communities
Synthesize
What worked, for whom, and why
Share
Briefs, dashboards and events in the right language
Use
Decisions, adjustments and the next program design
An illustrative flow. Products and formats are agreed with you.

How we work

Five steps that make knowledge easy to find and use.

Map needs

Identify who needs which knowledge, and when.

Capture

Collect lessons, data and documents.

Synthesize

Turn material into clear findings.

Share

Reach each audience in its language and format.

Use and adapt

Track how evidence informs decisions.

Frameworks we draw on

  • Learning agendas
  • Collaborating, learning and adapting (CLA)
  • After-action reviews
  • Outcome harvesting
  • Utilization-focused evaluation
  • Human-centered design

Questions

How is knowledge management different from MEAL?

MEAL generates evidence about results. Knowledge management makes sure that evidence, and the experience behind it, is captured, shared and used.

Can you produce products in Haitian Creole?

Yes. We produce content in Haitian Creole, French and English so each audience can use it.

Have a project in mind?

Commission an assignment, partner with us on a bid, or join our associate expert network.